Shipping
DELIVERY & SHIPPING
We know you’ll be excited to receive your Bluebelle order, so we aim to get every parcel packed and on its way to you as quickly as possible. Please find our delivery options and important shipping information below.
UK STANDARD DELIVERY — £2.99
Our UK Standard Delivery service usually takes 2–4 working days from dispatch.
Some items may have a longer dispatch time, including pre-order items. Where this applies, the expected dispatch timeframe will always be clearly stated within the product description. Please check this information before placing your order.
Once your order has been dispatched, you’ll receive a dispatch confirmation email, followed by your Royal Mail tracking information where applicable.
Please allow additional time during particularly busy periods, including Bank Holidays, Black Friday, Christmas and New Year, as postal networks may experience delays outside of our control.
UK EXPRESS DELIVERY — £4.99
Our UK Express Delivery service usually takes approximately 1–2 working days from dispatch.
Express Delivery is available to UK customers only and does not guarantee next-day delivery.
Please note that Sundays and Bank Holidays are not classed as working days.
For pre-order or extended-dispatch items, selecting Express Delivery will not reduce the stated dispatch time. The express service applies once your order is ready to be shipped.
UK NEXT DAY DELIVERY — £7.50
Orders placed before 3pm on a working day can be sent using our UK Next Day Delivery service.
Next Day Delivery applies Monday–Friday and does not include weekends or Bank Holidays.
Saturday Delivery — £12.50
Where available, Saturday Delivery can be selected at checkout.
Please ensure you select your preferred delivery option when completing your order.
PRE-ORDERS
If an item is available for pre-order, this will be clearly stated within the product description along with the estimated dispatch timeframe.
If your order contains both in-stock and pre-order items, your order may be dispatched together once all items are ready. Please refer to the individual product descriptions before ordering.
Delivery estimates begin once your order has been dispatched, rather than from the date the order was placed.
INTERNATIONAL DELIVERY
International shipping is currently unavailable through our website.
We’re working to make international delivery available again and appreciate your patience in the meantime.
If you are based outside the UK and would like to place an order, please contact us at info@bluebelleuk.com and we’ll let you know whether we’re able to arrange delivery to your location.
TRACKING YOUR ORDER
Once your order has been dispatched, we’ll send a confirmation email to the email address provided at checkout.
Where tracking is available, your tracking details will be sent separately or included within your dispatch confirmation. Please allow a short amount of time for tracking information to update after your parcel has been handed to the courier.
If you haven’t received a dispatch email yet, please check the dispatch timeframe shown on the product page before contacting us.
DELIVERY ADDRESS
Please take care when entering your delivery address at checkout and ensure all details are correct before completing your purchase.
If you notice an error after placing your order, please contact us as soon as possible at info@bluebelleuk.com. We’ll always try to help, but unfortunately we cannot guarantee that an address can be changed once an order has entered the dispatch process.
MISSED DELIVERIES & RETURNED PARCELS
If a delivery attempt is unsuccessful, please follow the instructions provided by the courier to arrange redelivery or collection.
It is the customer’s responsibility to collect or rearrange delivery of a parcel within the timeframe provided by the courier.
If a parcel is returned to us because delivery or collection was unsuccessful, please contact us and we’ll advise you of the available options.
DELAYED OR MISSING ORDERS
Although the vast majority of orders arrive within the estimated delivery timeframe, occasional courier delays can happen.
If your order hasn’t arrived within the expected timeframe, please check your tracking information first. If you’re still concerned about your delivery, contact us at info@bluebelleuk.com with your full name and order number and our team will be happy to look into it for you.
Please remember that delivery estimates are estimates and may be affected by circumstances outside of our control, particularly during busy postal periods.
NEED HELP?
If you have any questions regarding your order or delivery, please contact:
Please include your order number and full name so we can assist you as quickly as possible.
BLUEBELLE